RFP Magazine

Mr. Claus Madsen is appointed CEO & Country Manager of ISS Hong Kong and Regional Director of ISS Greater China as successor to Dr. Keith Futcher who takes up the role of Advisor to the ISS Group

ISS is pleased to announce the appointment of Mr. Claus Madsen to the position of CEO & Country Manager of ISS Hong Kong and Regional Director of ISS Greater China, as successor to Dr. Keith Futcher, who continues with ISS as an Advisor to the Group.

Mr. Madsen is a veteran in finance & marketing management and has over 30 years of experience across various portfolios. He joined ISS in 2002, with his appointment to Country Manager of ISS Argentina and ISS Chile which he undertook for four years, followed by five years as Country Manager of ISS Mexico which he built from a start-up enterprise. His knowledge and contributions to those businesses, and to ISS in the South Americas, have been significant factors in the growth of the ISS Group in this rapidly emerging economic region.  

In making the announcement, Dr. Keith Futcher, warmly welcomed Claus to Greater China and to Hong Kong in particular, saying that, ‘Claus’s decade of leadership in building ISS businesses in the emerging economic region on the other side of the global economy, was sure to be of immense benefit to ISS as we implement our strategic plans in the already-emerged-economic region of Greater China.’  

Taking over the executive responsibilities from Dr. Futcher, Mr. Madsen confirmed that he is ‘intent in continuing the already fivefold expansion of ISS Hong Kong achieved in recent years and will be further expanding the ISS enterprise in terms of footprint and diversity throughout Greater China.’   

Mr. Madsen holds a BA degree in Economics from the Copenhagen Business School and a MBA degree in Finance & Marketing from Fordham University in New York City.