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Paying Lip Service to Safety
Issue 42 - June 08
For too long, provision for safety has been the white elephant in the room for developers, designers, contractors and end-users. Ashford Pritchard asks whether owners and clients are doing enough to protect the workers who build their facilities.
Shocking, appalling, and horrific are adjectives that
describe both several recent highly publicised site
accidents and Hong Kong's general construction safety
record. The images live long in the mind. A collapsed
crane astride a building in global retail centre Causeway
Bay, an injured worker being rushed from a prominent
university following the botched demolition of a wall. Yet
behind the attention-grabbing headlines, the figures are
equally startling.
Need for improvement
In 2007, Labour department statistics show, there were
19 fatalities and 3,042 industrial accidents attributable
to the construction industry. This year already, anecdotal
evidence suggests up to 14 fatalities. To put these
figures in perspective, the Hong Kong Police recorded
18 homicides and 8,000 serious assaults last year.
With strenuous physical requirements and hazardous
environments, it's a foregone conclusion that construction
is always going to be a dangerous industry. However,
argues Steve Grant, Director, ProjexAsia: "If people really
think carefully and plan properly, it is possible to have
zero accidents."
He should know. Following an incident a few years ago
when one of his workers was seriously injured, Grant put safety at the forefront of his company's operations.
By initiating comprehensive training schemes and
procedures that have instilled a safety culture among
his teams, he can say that no serious accidents have
occurred to his site workers since. Picking up several
safety awards over the past few years, he is also involved
in driving the Safety Task force of the British Chamber of
Commerce Construction Industry Group (BCC CIG). If one
contractor can have a stellar safety record, surely it is
possible for all, he believes. However, under the "lowest
price wins" approach favoured by many developers,
contractors and subcontractors such as Grant face
intense competition on cost, which in turn affects the
amount of budget that can be allocated to safety.
Perhaps indicative of the sensitivity of the construction
community to this fact, when asked about the role endusers
and developers have to play, Keith Kerr, Chairman
of the Construction Industry Council (CIC) and Managing
Director, Swire Properties, says: "It is too complicated
an issue to make short, snappy comments. All I would
say is that site safety is a priority issue for CIC and is the
subject of a CIC committee. A number of initiatives are
already underway and undoubtedly more to follow."
While initiatives such as these have a significant impact
in the number of accidents shown (see table p34), the
question of whether the clients behind construction
projects are helping or hindering safety is one that cannot
be answered so easily. "The developer is of central
importance to the safety performance on a project,"
believes Dr. Brenda Yip, Department of Real Estate and
Construction, Hong Kong University. She cites the varying
accident records of contractors working on projects for
different developers, highlighting that certain developers
play an active role in promoting safety on site.
Professor Steve Rowlinson, Department of Real Estate and
Construction, Hong Kong University, agrees, adding: "There
are perhaps four of five developers in Hong Kong who
focus on safety and are prepared to pay for it." He cites the
Housing Authority as a prime example. In the late 90s a
policy of extending contract durations by two months was
initiated, with an emphasis on improving safety and quality.
In the early 00s a comprehensive study on accident causes
was undertaken, and while not all measures are still being
continued today, there is the clear emphasis on safety you
would hope to find in a public body.
For private developers, profit is clearly the first priority.
A lack of guidance from the government puts safety
squarely in their court. "In Hong Kong, unlike the UK or
Australia, you have neither code of practice nor legislation," Rowlinson points out. This
framework-free market, coupled with the predominance of competitive procurement
strategies, means that margins are being squeezed on all levels of projects. In a costcutting
climate, with first-past-the-post competitive tendering, safety tends to fall by
the wayside. "There's no way to safeguard safety, not in an industry where you've got
margins of one percent," Rowlinson emphasises. Both Rowlinson and Grant mention that
a "Pay-for-safety" approach, whereby a fixed percentage of contract sums are required
to be ringfenced for safety, has been proven successful in mitigating much of the current
problems.
Money, and the pursuit of profits at the cost of people, is at the heart of the safety
question. "Developers are seen as being greedy and gluttonous in making big bucks
out of a construction project whereby little of the profit so earned is spent on improving
site safety," says Michael Leung, President, Society for Registered Safety Officers. He
unhesitatingly offers a long and comprehensive list of reasons why construction leads the
way for workplace accidents, covering everything from the way the industry is structured
to the on-site role of the safety officer.
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Five steps developers and end-users should take towards a safer
construction industry:
1. Choose competent contractors who highlight their safety performance.
2. Set a realistic and fair programme. Tight timelines mean less time for safety.
3. Pay for safety. Avoid making contractors choose between margins and safety, or
even being able to tender a competitive bid. Set aside a fixed sum or percentage for
safety costs for the project duration.
4. Carefully and methodically audit and monitor site-safety, and make the fact this
will be done common knowledge amongst all project stakeholders.
5. Commit to comprehensive training to improve competency and instill a safety
culture, both for internal staff and as a requirement for contractors.
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A Short Term View
At the heart of all these reasons, says Leung, is the short term view taken towards the
importance of safety on-site. This can be seen at all levels from the money men at the
top who under-value the added quality benefits from paying for safety, to the on-site
workers who take risky shortcuts that put themselves in harm's way. Also clearly evident
is a lack of leadership and guidance from the government on something that is becoming in effect, a public health issue.
The scope for government innovation and involvement
is wide. The government should be more vigilant in
the enactment and enforcement of site safety laws
and standards, says Leung. For example, on an issue
as straightforward as site-safety monitoring, safety
inspectors should be required to be employed by
the client, developer or consultant instead of by the
contractor, "so that the safety officers can really perform
their role as a watchdog on site safety."
Professor Rowlinson also highlights the importance
of availability of information. "The Labour department
should publish tables to show who the best contractors
are and who the best developers are in terms of number
of accidents." Insurance companies could also help.
Instead of keeping individual client data secret, by
creating cross-industry ratings and adjusting premiums
for developers and contractors accordingly, they could
add a much needed financial imperative for change.
After all, it seems clear that money talks loudest when it
comes to developer decision making, even when safety
is at stake.
Life-cycle approach
But at the end of the day, for real change to happen the
entire industry needs to take the challenge of safety
onboard. "There has to be a whole life-cycle approach,
it's not just the construction process, often the designers
are creating features that make a building impossible to
maintain safely," says Rowlinson. Beyond the clear facility
management implications, the design and planning of
construction itself also has a pivotal impact on safety.
Studies show that up to 60 percent of accidents could
have been avoided before the project got to the site,
common mistakes include poor material sourcing and
handling, project scheduling and many more.
One innovative response to the need for developers
and end-user clients to drive safety improvements is a and noteworthy initiative by the Australian
government's Federal Safety
Commissioner. As part of a move "to
achieve world-class occupational
health and safety (OHS) in the building
and construction industries," a set
of guidelines have been created to
guide those who are willing to place
safety at the heart of their projects.
This Model Client Framework is a
step-by-step process with clear guiding
principles and covers all stages of the
construction and development process.
The framework explains how
developers and end-users are
essential if there is going to be a real
improvement of safety in the industry.
As the framework documentation says:
"Model clients play a key coordination
role in ensuring that OHS issues are
managed and information is shared
throughout the construction supply
chain. As the drivers of projects and
as purchasers of the building and
construction industry's services, model
clients are in the best position to drive
the cultural change needed to bring
about improvements in OHS in the
building and construction industry."
Given the frankly shocking safety
record of the construction industry, it is
clear that there is a need for continued
improvement in how we design, build
and commission our built environment.
Preventable accidents are occurring
every day. Beyond being just the
backers and controllers of projects,
developers and end-users are those
who will eventually benefit the most
from the space being constructed. The
buck must stop with them when it
comes to safety on their projects. As
the accident rates show, there is sadly
still much room for improvement. RFP
A Constractor's View
Gammon Gammon Construction's Derek Smyth, Executive Director and
Dean Cowley, Senior Safety Manager.
What should end-users and developers be doing to
ensure safety on their projects?
During the design and construction phase, end-users
should be giving adequate consideration and planning to
the persons who will be using the end product, questioning
whether the building or facility will be safe to use. In this
respect more can be done to follow examples such as the
UK's Construction Design Management (CDM) regulations.
Following models such as these would ensure that
developers and end-users are more involved in the decision
making process on "buildability" (whether the building
or end product can be built safely and work safely for the
maintenance works after occupation.)
With a very few exceptions, the private sector approach
to safety still remains woeful, with the majority of clients
and developers remaining not very interested or committed
to safety. Clients and developers need to visibly show care
and concern for safety, and fully recognise they have a
"duty of care" when it comes to the safety of the workforce
constructing their buildings. Their main decision making
criteria should not be price driven alone.
Is construction just more dangerous by nature or is the
industry underperforming on safety?
Undoubtedly, construction is a very high-risk industry, and
the fact that we work in a very high-risk industry is widely
recognised by all. This itself is problematic, as construction
industry workers and management's "risk perception" has
arguably been reduced through continual exposure. In some
cases a very blasé attitude towards managing risks has
evolved. We need to revisit, enhance and educate all in the
way in which we view risk, and most certainly the way in
which we manage safety.
Arguably Hong Kong as a whole, whilst showing some
steady signs of improvement within the industry statistics
over the past 10 years, still has some way to go. Some
large contractors are now beginning to achieve incident
rates (IRs) comparable with countries such as the UK,
Canada & Australia. However, the renovation, maintenance,
addition and alternation (RMAA) sector accounts for a large
percentage of construction related deaths and accidents in
Hong Kong, making this arguably the more problematic area,
something that needs to be addressed.
There are also many, many other contributory factors,
such as an ageing workforce (65 percent of workers are
over 40 and 32 percent over 50), very demanding climatic
conditions, quality of training and supervision and cost
cutting.
How much is cost cutting (from all parties) hampering
safety improvements? Is this mainly the fault of endusers
and developers, or is this something where
everyone is equally to blame?
This is a major issue within the industry. The procurement
process in HK is fraught as it is totally cost driven. The end
result is all too often cost cutting throughout the organisation
and ultimately at the frontline by the sub-contractors. As a
result of an increasingly competitive market, and diminishing
profit margins, main contractors are forced to take on the
cheapest sub-contractors, who in turn need to cut costs to
win the work. Equally diminishing profit margins usually
mean there is inadequate budget and resources for health
and safety (H&S).
The main contractors provide the majority of the
resources and budget for H&S, and arguably do not do
enough to lobby their customers to give them sufficient
allowances for adequate safety resources. Tight, unrealistic
programmes are also a big issue, which further compound
this problem between the clients and contractors.
There was a Safety Partnering Programme initiated
within the private sector, which commenced in 2005 for the
developers to set up an incentive scheme (or "pay for safety" scheme) for the main contractors in relation to safety issues.
However, not too many clients are willing to participate in
this Safety Partnering Programme because they still consider
price to be their major concern and no private sector site
has joined the Programme in the last nine months, a strong
indication of their level of commitment.
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How mature is your organisation?
A soon to be released Hong Kong University report identifies four levels of safety management maturity. Where would you place your company?
Low
Compliant: Organisations doing the bare minimum as required by law or regulations.
Procedural: Companies that put in place safety procedures that enable them to
improve.
Monitors: Organisations that monitor and score safety performance.
Proactive: Companies that proactively
manage safety, encouraging continuous
improvement by eliminating risks, and
High
I
innovating processes.
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ISSN 1994-9464
Key title: RFP magazine
Abbreviated key title: RFP mag.
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