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PROJECTS
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Branching Out
Issue 43 - July 2008
One global banking conglomerate has taken thkb2e first, tentative steps towards creating an eco-friendly retail store portfolio.
In early 2008, the existing lease for one of Standard
Chartered's busiest retail branches in Hong Kong's
bustling Wan Chai district was nearing expiry.
Simultaneously, a three floor unit in the nearby Hop
Centre, a commercial premise owned by the bank,
was about to become vacant. The alignment of the
two, coupled with the bank's strategic decision to face
environmental issues head on, led to a pilot project
that has the potential to cause a paradigm shift in the
corporation's approach to its entire built environment.
"Our retail portfolio is one area in which we can really
make a difference, in terms of our environmental
performance," says Gordon Fan, Senior Property
Manager- Corporate Real Estate Services, Standard
Chartered. With a global network comprising more than
1,700 branches in over 70 countries, there is clearly
a large impetus for the bank to push the bar in terms
of sustainable facility development and management.
As the organisation's Sustainable Policy aptly puts it:
"The world is learning that economic growth cannot
be at the expense of the environment and society. Our
footprint means that we can support our customers with
sustainable economic growth."
Anybody involved with fit-out projects
recognises that going green requires a
not insignificant initial investment,
not just in monetary terms but
particularly in the time and
effort needed to build in
environmentally
friendly systems.
The fact that the
Wan Chai branch
was owned rather
than let provided
two key benefits:
payback would not
be dependent on a
short-term lease and
additional time could
be allowed for the
planning and design
stages of the project.
Early Involvement
"We made the decision to take a comprehensive green
approach, right from the beginning," says Tso Hung
Lap, Senior Project Manager, ISG Asia. This involved a
pre-project start mindset. Even before taking occupancy,
Lap's team, which has assisted Standard Chartered
Bank in construction consultancy for the past 10 years,
approached the vacating tenant to ask them to forego a
complete reinstatement works, thus avoiding the need
for double handling of building finishes such as floor
screeding and windows.
The design approach used what are fast becoming the
essential approaches to environmentally thought-out
projects. Larger windows allow greater levels of natural
daylight. The floorplan is designed to make greater use
of this lighting, with less rooms and more open space.
Storage space is minimised, encouraging electronic
data-archiving. However, the process itself was also
of equal importance, says Lap. The team insisted on
e-tendering, with a special download centre created for
the issuance of specifications and drawings, and for the
acceptance of tender bids.
The environmental approach was also incorporated
downstream, with the tender's own sustainability
credentials taken into consideration. The concept itself
was underlined in the tender requirements, and brought
into the initial meetings with contractors. "We specified
to contractors that this would be a green project, and
asked stakeholders for new ideas during the tendering
interviews," Lap reveals. The importance of establishing
open channels of communication and laying the ground
rules for the project from the get-go is something he
underlines as essential for a successful green project.
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Greening Systems
When When it came to creating a truly environmentally
friendly fit-out, it was clear that the two crucial areas
were HVAC (Heating, Ventilation and Air-Conditioning)
and lighting. Kevin Yip, Technical Manager, ISG Asia
explains: "We had a comprehensive sustainability
design and construction management check-list for
E&M [electrical and mechanical]. Every stage had to
comply. For lighting, we looked issues such as lux
levels, power efficiency and life-cycle and maintenance.
We also set an appropriate maximum lighting power
density as per the EMSD code of practice and CIBSE's
guidelines."
The air-conditioning was just as important. VRV system
was used and extra attention paid to ensure that
chillers' piping were properly insulated. A CO2 sensor
was installed to regulate fan speed and optimize the
fresh air volume. Finally, enhanced control technology
was incorporated into the VRV system to optimise
energy performance. While this last point may seem
quite to be a matter of common sense, this is something
that is often overlooked on similar projects.
A new zoning approach to lighting was used by
Standard Chartered. Instead of dividing the floorplate into geographical sections, the
zones were created along functional lines. This improves how the lighting systems
can be controlled to suit the occupants of the space. For example, the customer facing
areas of the branch can be adjusted at closing, without affecting the back offices
where staff will be working.
Results
The new branch opened to the public on 10 June 2008, and has already become a
fixture in the local community. While the environmental results are still being tabulated
(for some projected energy saving estimates see below), its clear that the branch
is already a breakthrough in terms of changing the way the project team approaches
fit-outs. Recognising the need to actively monitor performance, a comprehensive
carbon management plan has been initiated. This can then be compared to energy
savings, and will form a vital part of the bank's overall knowledge of its carbon
footprint.
All in all, it has been a team effort. For example, the facilities management team
played an important role in helping the project team select the right systems. "The
partnership between Standard Chartered and ISG Asia allowed both teams to leverage
their skills and knowledge," says Tso. Besides overcoming the commissioning cracks
through which many eco-friendly systems disappear, their expertise was crucial in
keeping an operation perspective in mind throughout the design and project stages.
Looking back at a job well done, the team are ready to put the lessons learnt to use
on the next project. "We're delighted to have built a better branch," she says, "We've
made a good start." RFP
ENERGY SAVING
LED Sourcing
When selecting high-cost, high
visibility items such as the external
LED lighting, a realistic life-cycle
costing approach was employed for
purchase decision-making. Tso reveals
that LED systems from five or six
different suppliers were considered,
and eventually the contracts went to Singaporean and Korean manufacturers.
While these products cost up to twice as much as those from cheaper sources,
there is a short payback period due to reduced maintenance and energy costs.
Waste not, want not
The construction process itself was carefully and closely managed by the team.
Construction waste accounts for the lion's share of Hong Kong's landfill waste, so
a number of initiatives were put in place to reduce the project's impact. The team
adhered to the EPD's waste disposal scheme, which requires the separation of
construction debris and other wastes. MDF hoarding and furring was used instead
of timber, and existing and abortive materials were reused as much as possible.
To avoid wet trade works on the site, interior drywall partitions and prefabricated
materials were also specified.
One of the key challenges in this process, both for waste management and
for the project overall, was achieving stakeholder buy-in, particularly from the
contractors. Convincing them of the necessity of waste management (and of being
conscious of the environmental impact of their work) was not an easy task. During
the initial meetings, Vincent Chan, Project Manager, ISG Asia concedes, these
contractors were not very receptive to the environmental requirements. However,
as the project progressed, feedback became more positive. Communication
with all parties concerned, particularly the "smaller players", is one aspect he
highlights as essential to the success of projects of this type.
Materials
The use of environmentally friendly materials was a priority for the project team.
"The eventual goal is to roll out this project in all our global branches, so we
needed to source materials that could become standard environmental products
for our projects," Tso explains. With the help of an electrical and mechanical
consultant, the team began a comprehensive sourcing process, seeking vendors
from across the region.
From Tac-tiles (a flooring system that adheres to existing floor tiles, avoiding glue
use) to low-VOC paint, every material has been selected to reduce environmental
impact. A holistic approach was used, with the fabrication of materials also
taken into consideration. The wall paper for example, was manufactured with
water-based inks, using a process that avoided the use of cadmium, mercury and
biocides.
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ISSN 1994-9464
Key title: RFP magazine
Abbreviated key title: RFP mag.
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